Privacy Policy.

Introduction

At CREx Software ("we," "us," or "our"), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our real estate asset management platform.

Please read this Privacy Policy carefully. By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by all the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

Information we collect

We collect several types of information from and about users of our services, including:

Personal information

Personal information is data that can be used to identify you directly or indirectly. We may collect:

• Contact information (such as name, email address, mailing address, and phone number)
• Account credentials (such as usernames and passwords)
• Professional information (such as job title, company, and industry)
• Transaction information (such as billing information and purchase history)
• Communication preferences

Non-personal information

We may collect non-personal information about users, including:

• Browser and device information
• IP addresses
• Usage data (such as pages visited, time spent on our services, and features used)
• Aggregated data and statistics

How we collect information

We collect information from various sources, including:

• Direct interactions: Information you provide when you create an account, use our platform, contact our support team, or complete forms on our website.
• Automated technologies: When you interact with our services, we may use cookies, web beacons, and other tracking technologies to collect information about your equipment, browsing actions, and patterns.
• Third-party sources: We may receive information about you from business partners, service providers, and other third parties.

How we use your information

We may use the information we collect for various purposes, including:

• Providing, operating, and maintaining our services
• Improving, personalizing, and expanding our services
• Understanding how users access and use our services
• Developing new products, services, features, and functionality
• Communicating with you about our services, updates, and other relevant information
• Processing transactions and sending related information
• Protecting, investigating, and deterring against fraudulent, unauthorized, or illegal activity
• Complying with legal obligations

Disclosure of your information

We may share your information with:

• Service providers: Third-party vendors who perform services on our behalf, such as hosting, data analysis, payment processing, and customer service.
• Business partners: Companies with whom we partner to offer integrated or co-branded services.
• Affiliates: Our subsidiaries and affiliated companies.
• Legal requirements: When required by law, subpoena, or other legal process, or if we have a good faith belief that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
• Business transfers: In connection with any merger, acquisition, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of our assets.

We do not sell your personal information to third parties for their marketing purposes.

Data security

We implement appropriate technical and organizational security measures to protect your personal information from accidental loss, unauthorized access, use, alteration, and disclosure. These measures include encryption, firewalls, secure socket layer technology, and regular security assessments.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

Your rights and choices

Depending on your location, you may have certain rights regarding your personal information, including:

• Access to your personal information
• Correction of inaccurate or incomplete information
• Deletion of your personal information
• Restriction or objection to certain processing activities
• Data portability
• Withdrawal of consent

To exercise these rights, please contact us using the information provided in the "Contact us" section below.

International data transfers

We may transfer your personal information to countries other than the one in which you reside. When we transfer information across borders, we take appropriate measures to ensure that your information is protected in accordance with this Privacy Policy and applicable data protection laws.

Retention of information

We will retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and whether we can achieve those purposes through other means.

Changes to our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or by posting a notice on our website prior to the change becoming effective. We encourage you to review this Privacy Policy periodically for the latest information on our privacy practices.

Contact us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

CREx Software
Privacy Team
Houston, TX · New York, NY
Email: privacy@crexsoftware.com